Shipping policy
Shipping Policy
At Seoryune, we are committed to delivering your orders quickly and safely. Please review our shipping details below.
Shipping Timeline
Orders typically ship within 7 to 15 business days from the date of purchase. Processing time may vary depending on product availability and order volume during peak seasons.
Shipping Regions
We currently ship to most countries worldwide. Shipping costs and delivery times vary by location. International orders may be subject to customs duties and taxes imposed by your country of residence, which are the responsibility of the recipient.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your package's progress in real-time through our carrier's tracking system.
Customs and Delays
International shipments may experience delays due to customs clearance processes. Seoryune is not responsible for delays caused by customs authorities or other factors beyond our control. Any customs duties, tariffs, or taxes are the responsibility of the recipient.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our support team immediately at supportseoryune@gmail.com. We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.
Contact Us
For shipping inquiries, contact us at supportseoryune@gmail.com. We respond to all inquiries within 24 to 48 hours.